Important Numbers

LA Medicaid Customer Service Line
1-888-342-6207
TTY for the Deaf: 1-800-220-5404

Member Services
1-888-756-0004
TTY for the Deaf: 1-866-428-7588

Nurse Call Line
1-888-632-0009

Ride Assist Line
877-659-6144
Also Known as the "Where's My Ride?" line. When a ride is scheduled through the Non-Emergency Medical Transport (NEMT) line (888-913-0364), you can call the Ride Assist Line to:

Check on your ride status
Tell the NEMT provider that you are ready to be picked up from your appointment or discharged from an inpatient stay